Do you have a question that is not answered below? Give us a call at 1-844-4SIGNED or email us at info@inscriptagraphs.com, so we can help you out!
GENERAL QUESTIONS
How do I know your items are authentic?
We work with the most reputable suppliers in the industry who have direct contracts with the athletes and teams. (Click here to see our authenticity guarantee). Indeed, acquiring your favorite piece of autographed memorabilia can be one of the most exciting investments you can make – as long as it is real. At Inscriptagraphs.com, the integrity of each piece of hand-signed collectibles is paramount. Inscriptagraphs.com guarantees the authenticity of your hand-signed sports collectible or your money back!
I attended one of your autograph signings and need help to try to locate my certificate of authenticity.
No Problem! Check out our Authenticity Verification section on our page where you will input the Hologram Number that you received on your item. Once you input the number, up will pop your Certificate of Authenticity for life. You can print it out 24/7/365 ANYWHERE IN THE MILKY WAY!
Will you guys authenticate or appraise my items?
Inscriptagraphs™ now offers appraisal services to the public. You can check out our Appraisal section on our website here. As far as authentication goes, we do not authenticate any items outside of items that are conducted at our autograph signings. We recommend using our authentication partner James Spence Authentication for all of your authenticity needs.
Do you guys buy autographs?
Yes! Depending on the item is, we may potentially be interested. You can check out our purchasing section on our website here for more information!
Are there any other items that are not listed on your website?
Yes! We have a wide variety of items available in our inventory that we do not list on this website. Give us a call at 1-844-4SIGNED or email us at info@inscriptagraphs.com so we can let you know if we have an item that you are looking for!
There is an item I want on your website, but can't afford it at this time. Do you finance purchases?
Yes! We have partnered with Sezzle who offers financing options on our behalf! We have a lot of unique items that are One of A Kind items, don't miss out on the item when you can buy it now & pay later. You can check out Sezzle's current financing offers for our products HERE.
I no longer see an item I was interested in. Would you still have it?
Due to the uniqueness of many of our items, many things are not replaceable. Many of our items are one of a kinds and their prices reflect that. If you no longer see an item listed on our website that you are interested in, give us a call at 1-844-4SIGNED or email us at info@inscriptagraphs.com and we can see what we can do to help you. Remember, just because it is no longer listed on this website does not necessarily mean it has sold.
What forms of payment do you accept?
We accept Visa, Mastercard, Discover, American Express, Paypal, Personal Checks & Wire Transfers.
Does Inscriptagraphs work with charities or companies on fundraising opportunities?
Yes. Check out our Charity Auctions page located in the main bar for more information of what it is we can do for you!
Does Inscriptagraphs conduct autograph signings with athletes and celebrities?
Yes. Check out our social media pages and homepage for opportunities to meet your idols!
I like the way you guys frame your items. Do you accept outside items for custom framing?
Yes. We do custom framing for all types of items from jerseys to photos, boxing gloves and basketballs, baseballs and hockey sticks and even guitars and shoes. Let us know what you have that you are looking to frame and you can customize it any way you want. Check out Custom Framing section for more info.
How do I contact Inscriptagraphs for all other questions or concerns?
Should you need to Contact Us regarding an issue, give us a call at 1-844-4SIGNED or email us at info@inscriptagraphs.com.
Do you have a copy of your Terms & Conditions for using inscriptagraphs.com?
Yes. Check out our Terms & Conditions page HERE. You can also check out our refund policy there as well.
Do you offer discounts for Military, Teachers, First Responders & Healthcare Workers?
Yes in fact we do! Thank you for all that you do! We at Inscriptagraphs are forever grateful for your service! When purchasing an item on our store, add your items to your cart and when on your car page look for the GovX ID button underneath our payment options. Click the link to sign in with them, where you will verify your information to unlock your savings! Please note we do have some exclusions, and we are unable to discount promotional items or items already discounted on the store as the pricing displayed is our lowest possible pricing.
SHIPPING QUESTIONS
Do you offer free shipping everywhere?
Great question. We offer free shipping to customers in the Continental 48 USA states. There is an additional charge for shipping to Hawaii, Alaska, and all other USA territories.
Do you ship internationally?
We ship items all over the world! Before placing your order, give us a call at 1-844-4SIGNED or email us at info@inscriptagraphs.com for an accurate quote on shipping items internationally. All Customs & Duties are the responsibility of the customer.
Which shipping company do you ship with?
Larger items will be shipped via FedEx or UPS and smaller items will be shipped via United States Postal Service (USPS).
How fast do orders typically take to ship out?
Orders typically ship within 1-5 days. If your purchase has a frame around it or has special requirements, the order may take as long as 4 weeks to be shipped.
How do I receive my tracking number?
When your item officially ships out, we will send you the tracking number via the email you provided at the point of checkout.
STILL HAVE A QUESTION?
Give us a call or shoot us an email!
You can reach out to us via email for questions you may have at info@Inscriptagraphs.com or call our phone support at (844)4SIGNED. Our phone support is available Monday through Friday from 10am to 5pm PST. We do our best to respond to all emails & voicemails, so feel free to reach out to us, including on the weekends through these methods, and we will get back to you as soon as we can.